Dell Support | How to fix Dell Printer offline Windows 10?
- Tracy Johnson
- Apr 17, 2019
- 2 min read
The Dell Printer offline error is generally caused when your computer software is being updated or when there is a hardware issue between the Dell Printer and the PC. If you cannot identify the cause of the offline error you can call the Dell customer care number and consult a trained expert to help you figure out the best solution for the error. You can also have a look at the solutions mentioned below to fix Dell Printer offline Windows 10.
Solution 1: Check Printer Connection
The first thing you should do so as to resolve the offline error is to check the connection between your printer and the PC:
Restart your Dell printer and check the printer connection
If you are using a USB cable ensure that cable is securely connected
Check if the US port you are using is working or not
If you have a wired network check if the port is working
Make sure the connecting cable is not loose or damaged
Verify that the lit-up wireless icon on the printer indicates that the printer is connected.
Solution 2: Restart the Print Spooler Service
Use the steps listed below to restart the print spooler service and get the printer back online:
Open the run and type “services.msc” in the search box
Locate the Print Spooler item and check of the status is ‘Running’
Right-click ‘Print Spooler’ and restart the service
Close the Properties window and check if the Dell Printer offline error is resolved or no
You should note that this will only work if your Dell printer is connected via ‘network’. If you need further assistance you can call the Dell Tech Support number and speak to a trained Dell Printer expert.
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